Nexus GCC

Companies & stores

Add, rename, pause or remove companies and their stores. The company you manage is the one in the switcher at the top.

Stores & devices

Each store's tills, kitchen screens, kiosks, menu boards and customer displays — the same list Nexus Stage pairs from. Anything offline comes first.

Set up devices in Nexus Stage ↗

Store

Register layout

What the register shows — pages across the top, the keys on each page, the function rows. Drag from the palette onto a key, or tap one then the other.

Live preview · the register at 1366×768

Tap a key to change its label, colour or size. Long-press works too. Category pages show that category exactly as the menu orders it; add a page to place your own keys.

Order Modes

Configure dine-in, takeaway, delivery, and bar tab settings per store

Tables & floor plan

Ordering from the table for each store, and the floor plan the table-service screen shows.

Store

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Floor plan

Drag tables onto the floor and number them. The table-service screen shows this plan.

Table service

Table number comes from The food Runner map uses

Elements

Kitchen

Stations, which screen makes each item, how each kitchen screen looks, and cook times.

Stations

Kitchen routing

Screen profiles

Cook times

Payment Terminals

Card readers for this store, which till each one is on, and the ways to pay the tills offer

Ways to pay

Which payment buttons the tills show, in what order, and what they say

Discounts

The discount keys the tills show, what each takes off, and whether it needs a manager

STM / EFTPOS Hardware

Per-store hardware, services and configuration files

Staff

Users, roles and access for the current tenant

Store-task manager slots Up to 10 numbered approval PINs for the store being worked in

Open to load.

Till keys

Who sees each key on the till, store by store. Someone who can’t see a key can still ask a manager, who reaches it from the Manager key.

Store

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Manager, Employee, Sign out and the order types are always on the till.

The till, as

This is the real till for this store. Keys someone can’t use leave a gap on their function rows.

Roster

Who is working, when, and what they are owed. This week opens first, with its gaps at the top.

Loyalty

Points customers earn at the till, the kiosk and online — and spend at the till.

Members

Find a member to see their points and everything they earned or spent, or to put their points right.

Name, phone or email

Online orders

Orders placed from the tables and by delivery partners, newest first.

From the tables

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From delivery partners

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Table orders

Orders placed from the tables, newest first, and where each one is with the store.

Table ordering menu

The order of categories and the featured items customers see when they order from a table.

Service Health

Liveness, readiness and database connectivity

Store Console

Every device and every setting for this store — one screen, no second app.

Device fleet

Registers, kitchen screens, kiosks and printers — live state, one-tap actions.

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Configuration

Everything that shapes how the store runs. Changes publish from here.

All stores Checking what is published…

Value meals

Bundle a main, side and drink at one price — priced once, live on every register, kiosk and board.

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Pick a meal to see it exactly as devices will show it.

Meals & bundles

A meal is the burger that leads it, then the chips, the drink and any extra — a Hunger Tamer is a meal with one more slot. Sizes add to the base price.

Menu Translations

Multi-language menu — categories, items and modifiers per locale

Public Holidays

The days pay is worked out at public-holiday (Fair Work penalty) rates. Rosters and pay read this list.

Receipts

What the receipt says and shows, and the printers and cash drawers that print it.

Store

Which stores this is for

Receipt logo your logo from Screens prints unless you upload one just for this store’s receipts — PNG only Upload a receipt logo

Top message printed under your name — a welcome, a promotion, your website

Bottom message leave blank for “Thank you! See you next time.”

GST line the words beside the GST amount — leave blank for “GST 10%”

Show on the receipt

Always printed, because the law needs them on a tax invoice: the words “TAX INVOICE”, your ABN, the date and time, what was bought, the GST and the total.

The receipt the printer prints — a sample sale with this store’s details

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Menuboards

The menuboards in each store, the posters they can show, and when a poster takes over the live menu.

Store

Screens reporting in

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Regions & groups

Company → region → area → group → store: what each place sells at, inherited or changed here. Groups are named sets of your stores that prices, scheduled changes, Sync menu and Scheduled tasks can aim at.

Groups

Aloha Outbound Queue

Cloud orders queued for injection into the local Aloha POS

NCR Aloha

How orders reach NCR Aloha at each store, and proof that they arrived.

Day

Find an order

These orders went to the POS as paid test orders. No money was taken — void each one on the POS, then tick it here.

Day

Download list (CSV)

Day

Edge Events

Mesh events emitted by every NexusEdge subsystem (pos / kds / kiosk / vision / bridge / rmm)

Scheduled Reports

Sales, end-of-day and labour reports emailed on a schedule to the people who need them

What ran and when now lives in NexusHub. Set up a new schedule here.Open in NexusHub → Report schedules

Daypart Menus

When breakfast runs. The tills, kiosks, table menu and boards switch to the breakfast menu inside these hours, on each store’s own clock, and back to the all-day menu after.

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Price Levels

Alternate pricing tiers with schedules and item overrides

Price Bands

Named price sets for items & combos, assigned per store and channel

Stock

What is in the building, what to order, and what was wasted. Below par comes first. Sales on the tills come off by each item’s recipe.

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Recent changes at this store

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What one of each menu item uses. Every sale on a till takes these amounts off the store’s stock.

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From

To

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Exception Alerts

Every refund, void, discount and drawer opened with no sale at the tills — and the limits that flag one for a manager.

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Not yet checked

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Scheduled tasks

Run a task now, or on a schedule. Times are Sydney time — a task for one store uses that store’s own time (1013: New Zealand time). Daylight saving is handled for you.

Tasks

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History

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Bulk Terminal Update

Queue firmware / agent updates to all POS terminals simultaneously

Queue Update

Channel

Target Version (optional)

Device Type (leave blank for all)

Terminal Status

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Bar Tab Pre-Authorization

EFTPOS pre-auth holds — record, capture, or void card holds on open bar tabs

New Pre-Auth Hold

Tab ID

Amount ($)

EFTPOS Ref

Lookup Tab Pre-Auths

Tab ID

Enter a Tab ID above

Bump bars

What each key on the kitchen bump bars does, and which stations are open at which times.

Keys

Station sets & times

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Online orders into the kitchen

When the tills are down, online orders still go straight to the kitchen screens, and customers are told when their order will be ready

Inject Order to KDS

Online Order ID

KDS Station ID (optional — auto-routes if blank)

Set ETD

Online Order ID

ETD (minutes)

KDS Queue

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KDS Display Template

Choose the NexusFlow kitchen-display look and tune it — per tenant, store, or device. “Box View” is the STM box-grid style. Presentation only: routing, timing and bump/recall are unchanged.

Applies to

Template

Columns (0 = auto)

Box min width (px)

Text size

Amber at (× SLA)

Red at (× SLA)

On-time colour

Warning colour

Late colour

Order-mode tag (Eat-In/Take-Out/Drive-Thru) Channel tag (POS/Online/…) $ Paid flag

Box grid (Box View template)

Box rows

Box columns

Lines per box

Ticket colours

Added item / extra

Removed item (“No …”)

Meal component

Held order

Status bar

Clock adjust (min)

Total sales figure

Custom buttons

Extra bump-strip buttons on the KDS (label + action). One per line as Label | action. Built-in actions: set-routing, all-day, expo, recall-last.

Queue Detection

Vehicle detection, intercom sessions, daypart SLA goals, and goal-vs-actual dashboard

Date

Daypart	Window	SLA	Actual avg	Cars	Breaches	Status
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Add / Update SLA Goal

Daypart

Start

End

Total SLA (s)

Order SLA (s)

Pay SLA (s)

Throughput (veh/h)

Daypart	Window	Total SLA	Order / Pay SLA	Throughput
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Plate	Source	Position	Confidence	Store	Detected
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Route	Duration	Status	Started
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Vision Weather & Approval

Weather-triggered content rules and content approval workflow

Type	Content	Submitted by	Submitted	Actions
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Add Weather Rule

Rule Name

Condition

Value

Target Playlist ID

Priority

Condition	Value	Target	Priority	Status
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Type	Content	Status	Submitted by	Reviewed by	Reviewed
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Aura Zones & BPM

Zone audio routing, BPM daypart rules, customer song requests, and emergency mute

Zone	Type	Volume	State	BPM range	Ducking	Actions
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Add BPM Rule

Daypart

Start

End

BPM Min

BPM Max

Daypart	Window	BPM	State	Actions
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Track	Artist	Requester	Status	Requested	Actions
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RMM Patch Management

Patch policies, deployment history, and auto-ticket rules

Policy	Channel	Auto-apply	Window	Target
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Device	Policy	Version	Status	Started	Completed
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Trigger	Threshold	Priority	Title	Cooldown	Status
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Hardware Test Bench

Fire a live test at each device kind in a store and see pass/fail + latency

Store

Triggered by

Device kind	Device ID (blank = auto)		Latest result
Receipt printer			—
Label printer			—
Cash drawer			—
EFTPOS			—
Scanner			—
MSR			—
Fingerprint			—
Customer display			—
Scale			—

Enter a Store ID and click Test on each device kind.

KB Categories

Knowledge-base category tree, visibility and article counts

Code	Name	Slug	Parent	Sort	Visibility	Articles	Published	Status
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KB Articles

Author, publish and manage the article lifecycle

Status

Search

Code	Title	Category	Status	Ver	Views	Helpful	Published
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KB Versions

Version history, approvals and rollback for one article

Article ID

#	Kind	Title	Bytes	Edited by	Edited	Approved
Enter article ID…

BMS & Alarm Panels

Building management systems, alarm panels (Tecom/Hills), and ANPR plate recognition

Add BMS integration

Store ID

Name

Vendor

API endpoint

API key

Name	Vendor	Endpoint	Status	Last poll
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Add alarm panel

Store ID

Name

Vendor

IP address

Access code

Panel	Vendor	State	Last event	Actions
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Add to Watchlist

Plate

Reason

ANPR Events

Plate	Direction	Confidence	Watchlist	Reason	Incident	Detected
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Watchlist

Plate	Reason	Status	Expires
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Security Audit

Who did what, where from, and whether it was allowed — with retention control

Events

Severity

Outcome

Hours

When (UTC)	Actor	IP	Event	Target	Severity	Outcome
Press Load to query the audit trail.

Summary

Hours

Event kind	Events	Failures	Denied
—

Severity	Events
—

Retention

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Days

Order tracking

Send a customer a link that shows where their order is.

Issue tracking link

Order number

Expires in (minutes, optional)

Lookup by Order

Order number

Birthday & VIP Rewards

Gifts members get when they pay at the till — bonus points straight away, or money off their next visit.

New gift rule

Every rule is checked when a member pays. A money-off gift prints on their receipt as a code for next time.

Name When Dollars

Gift Points Not again for (days)

Gift rules

Rule	When	Gift	Not again for
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Rule

When

Gift

Not again for

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Gifts given

Member	Gift	Rule	When
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Member

Gift

Rule

When

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Multi-Brand Loyalty

Cross-brand point pools with per-program multipliers

Add pool

Pool name

Base program ID

Allow cross-brand redeem

Pool	Base Program	Cross-redeem	Created
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Pool

Base Program

Cross-redeem

Created

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Pool ID

Add program to pool

Program ID

Brand ID (optional)

Accrual multiplier

Redeem multiplier

Program	Brand	Accrual ×	Redeem ×
Choose a pool above…

Program

Brand

Accrual ×

Redeem ×

Choose a pool above…

Pool ID

Member ID

When	Action	Program	Δ	Order	Notes
Enter pool + member…

When

Action

Program

Δ

Order

Notes

Enter pool + member…

Aura QR Sessions

Mint table-level QR session tokens for guest track requests

Mint session

Store ID

Zone ID (optional)

Table label (optional)

Expires in minutes (blank = never)

Screens

Pick a screen. What you see on the right is that screen, live; what you can change on the left is only what it uses.

Kiosk

What a guest sees when they walk up and order for themselves.

Your name & logo

On every screen customers see, on the till, on the menuboards and at the top of the receipt. Upload a logo, or just type your name and we’ll set it in your brand colour. Receipt printers print PNG logos.

Business name shown when there’s no logo

Logo PNG or SVG with a transparent background looks best · under 2MB

No logo yet

Colours & canvas

Start from a preset, then fine-tune. Two brand colours do the talking; the canvas is the background every customer screen sits on. The preview updates as you go.

Primary buttons, prices, the big moments

Secondary tags and highlights

Light canvas page background, light mode

Ink on light text on the light canvas

Dark canvas page background, dark mode & boards

Dark card panels on the dark canvas

Text on dark text on the dark canvas

Kiosk, online & display canvas

Order-ready board

Photography

Photos are shown as cut-outs on the canvas (like the brand apps) or as full cards.

Photo treatment

Cut-outs need photos with a transparent background.

Words your customers see

The kiosk welcome, an optional second language, and the small print. Leave anything blank to use the default.

Kiosk welcome line

Second language optional

Featured item the band at the top of the menu

Rewards join link optional · the QR on the kiosk welcome

Statutory line optional · printed under every menu

Welcome photo optional

A wide photo behind the kiosk welcome and the customer display. Leave blank and we compose one from your menu photography.

Image link

Prices & tax

How prices read to customers. In Australia, menu prices are almost always GST-inclusive — the ticket price is the price they pay.

Unsaved changes

Live preview

This is the real screen, live from the menu, painted with your unsaved changes. Tap through it like a customer would. Open full size

Kiosk names

The kiosk asks a guest for their first name and last initial, and the order is called by it ("Chris A."). Names on the built-in list — and the words you add here — are refused on the kiosk, with or without internet, and again by the server. One word per line.

Never anywhere in a name

Never as the whole name

Kiosk photos

A photo of a menu item that only the kiosk shows. Upload it, approve it, publish it — the kiosk switches to it on its next refresh.

Photo	Menu item	Added	By
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Photo

Menu item

Added

By

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Photo	Menu item	Where it is	Added
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Photo

Menu item

Where it is

Added

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Add a kiosk photo

Menu item

Photo PNG, JPEG or WebP, under 6 MB

Option photos

A photo for each ingredient and sauce — cheese, onion, bacon, BBQ sauce. It shows on the options in table ordering, online ordering and the kiosk straight away, no publish needed. One photo covers every option that names it: “Extra Cheese” and “No Cheese” both use the Cheese photo.

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Menuboard emergency takeover

Covers every menuboard in the store (or every store) with your message until you clear it.

Kind	How urgent	Message	Where	Started	Ends
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Kind

How urgent

Message

Where

Started

Ends

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Type	Priority	Title	Scope	Started	Cleared	By
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Type

Priority

Title

Scope

Started

Cleared

By

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Type

Priority

Which stores

Title

Body text

Content URL (image/video)

Background colour

Text colour

Ends (your time — leave blank to run until you clear it)

Requires manager acknowledgement

Allergens & Nutrition

What each item contains and its energy. The kiosk, the table menu and the boards show these after you publish.

Category Find an item Only items with nothing recorded

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3rd-Party Gift Cards

Givex / SVC / Epay / Blackhawk integrations + reconciliation

Add provider

Name

Vendor

Base URL

API key

API user

Merchant ID

Active

Name	Vendor	Base URL	Status
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Name

Vendor

Base URL

Status

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When	Provider	Action	Card	Amount	Status	Ref
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When

Provider

Action

Card

Amount

Status

Ref

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Window days

Provider	Vendor	Activated	Reloaded	Redeemed	Refunded	Voided	Txns
Choose a window…

Provider

Vendor

Activated

Reloaded

Redeemed

Refunded

Voided

Txns

Choose a window…

Deep Links / Universal Links

Short-code redirects, iOS / Android / web fallback

Create link

Short code

Target kind

Target URL (canonical)

iOS universal path

Android intent URI

Fallback web URL

Campaign tag

Active

Code	Kind	Target	Hits	Last hit	Status
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Code

Kind

Target

Hits

Last hit

Status

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BI Export

Power BI / Tableau / Looker datasets + run history

Refresh history lives in NexusHub. Define datasets here.Open in NexusHub → BI datasets

Dataset

Days

Download CSV

Register dataset

Key

Name

Schedule (cron)

Format

Target URL (push)

Enabled

Key	Name	Format	Schedule	Last run
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Key

Name

Format

Schedule

Last run

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Reservations & Waitlist

Bookings + walk-in queue

Date

Status

When	Guest	Party	Section/Table	Status
Choose a date…

When

Guest

Party

Section/Table

Status

Choose a date…

Add walk-in

Store ID

Name

Phone

Party size

Quoted minutes

Joined	Name	Phone	Party	Quoted	Status
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Joined

Name

Phone

Party

Quoted

Status

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Store ID

Guest name

Phone

Email

Party size

Start (local)

Duration min

Section

Notes

Inter-Store Transfers

Lend stock to another store. Sending takes it off this store’s stock; receiving puts it on theirs.

From	To	What	Status	Asked	Sent	Received
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From

To

What

Status

Asked

Sent

Received

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Happy Hour

A lower price at set times of the day. The tills, kiosks, online menu and boards show it while it runs, and the sale is charged it.

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Marketing

Groups of customers, and who in them can be sent an email — only people who said yes and have not unsubscribed.

Groups of customers

A group picks loyalty members by what they did. Its count is worked out from real sales.

Name Who is in it Times

Group	Who is in it	How many	Counted
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Group

Who is in it

How many

Counted

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Email campaigns

Nexus works out who can be sent each campaign and gives you the list for your email tool — it does not send marketing email itself.

Name Send to Subject

Message

Campaign	Send to	Who can get it
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Campaign

Send to

Who can get it

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Suppliers & Purchase Orders

Vendor master + PO lifecycle + invoices

Add supplier

Name

Contact

Email

Phone

Payment terms (days)

Name	Contact	Terms	Status
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Name

Contact

Terms

Status

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Receiving an order adds its ingredients to the store’s stock.

Order	Store	Supplier	Status	Total	Made
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Order

Store

Supplier

Status

Total

Made

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Invoice #	Supplier	Date	Due	Amount	Status
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Invoice #

Supplier

Date

Due

Amount

Status

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Money

Cash, banking and the nightly close.

Tills today

Each till’s shift as the till recorded it: the float it opened with, the cash it should hold (its X report while open; the server’s figure at close), what was counted, and the difference.

Till	Opened	Float	Expected	Counted	Over / short	Status
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Till

Opened

Float

Expected

Counted

Over / short

Status

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Drawer counts, cashier closes and Z reports

When	What	Till / drawer	Counted	Over / short	By
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When

What

Till / drawer

Counted

Over / short

By

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Cash out of the drawers

When	What	Amount	Detail
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When

What

Amount

Detail

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Last 7 days

Over / short from every till count, day by day.

Day	Store	Over / short	Counts
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Day

Store

Over / short

Counts

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Shift Trade

Someone can’t make a rostered shift: offer it, record who takes it, and approve — the roster changes to the new person.

Offer a rostered shift

Shift (next two weeks at this store)

Note (optional)

Day

Time

Job

Offered by

Taken by

Status

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Aggregator Menu Push

UberEats / DoorDash / Menulog / Deliveroo outbound

Queue push

Store ID

Aggregator

Requested

Store

Aggregator

Status

Items

Provider ref

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Set pause

Store

Aggregator

Paused

Reason

Paused until (optional)

Store

Aggregator

Paused

Reason

Until

Updated

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Leave Requests

Time off asked for, approved or turned down, and what each person has left. Approved leave shows on the Roster.

Employee

Type

Dates

Hours

Reason

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Employee

Type

Dates

Hours

Status

Reviewed

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Person

Type

Accrued

Used

Pending

Available

Pick a person to see what leave they have left.

Person

Store

Type

Start

End

Hours of leave

Reason

In-House Delivery Dispatch

Drivers + active runs + assignment

Created

Customer

Address

Driver

ETA

Status

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Add driver

Store

Name

Phone

Vehicle

Rego

Name

Phone

Vehicle

Status

Last ping

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Pricing Experiments

A/B price tests with deterministic session assignment

New experiment

Name

Hypothesis

Target kind

Target ID

Control price (cents)

Variant price (cents)

Variant share %

Name

Target

Control / Variant

Split %

Status

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Vouchers

Codes customers give at the till for money off — and how many times each has been used.

New voucher

Works at the till: the cashier scans the code or types it on the Voucher key, and the receipt shows the voucher.

Name (only you see it)

A percentage A dollar amount % off Only on orders of at least ($)

One code everyone uses One-use codes to hand out The code

Last day it works Most uses in total

Your vouchers

Voucher

Code

Takes off

Used

Last day

At the till

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Staff Certifications

RSA / RCG / food handler / first aid + expiry alerts

Employee

Kind

Number

Issued

Expires

Verified

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Within days

Employee

Kind

Number

Expires

Days left

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Employee ID

Cert kind

Number

Issuer

Issued

Expires

Document path

Cocktail / Drink Recipes

Bar recipes with cost + margin + batch scaling

New recipe

Name

Category

Glass

Method

Ice

Price (cents)

Garnish

Instructions

Name

Category

Glass

Cost

Price

Margin

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Customer Complaints

Workflow + SLA tracking (critical 2h / high 8h / med 48h / low 7d)

Severity

Customer

Category

SLA

Assigned

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Severity

Customer

Category

Due

Overdue

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Severity

Customer

Category

Status

Opened

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Store ID

Customer name

Email

Phone

Channel

Category

Severity

Description

Order ID (optional)

Kitchen Prep Schedule

Par levels + daily prep tasks + assignment

Store

Date

Item

Daypart

Target

Done

Status

Assigned

Choose store + date…

Add par level

Store

Item name

Qty

Unit

Daypart

Day mask (1=Mon..64=Sun, sum)

Shelf life (min)

Instructions

Item

Store

Daypart

Day mask

Par

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Customer Wallet

Stored value / pre-paid balance per customer

Customer ID

Wallet ID

Currency

Balance

Loaded

Spent

Status

Enter customer ID…

Refunds & Returns

Manager-approved refund workflow with line items

Order

Kind

Reason

Amount

Method

Requested

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Order

Kind

Amount

Method

Status

Requested

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Store

Order ID

Customer ID

Kind

Reason

Method

Lines (one per row, format: description|qty|unitPriceCents)

Notes

Tip Pool

Tips customers add on the tills, who they came in with, and sharing a day’s tips across the people who worked it.

From

To

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Share a day’s tips

Takes that day’s tips from the tills and the people who clocked in, then splits them by the way you pick.

Day

Share it

Day

Store

Tips

Kept by the house

Shared

People

Status

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Add a way of sharing

Name

Store

Split

The house keeps (%)

Must have worked at least (minutes)

Name

Store

Split

House keeps

Status

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Email / SMS Templates

Reusable transactional templates with {{placeholder}} rendering

New / update template (UPSERT by key+lang+channel)

Key

Name

Channel

Language

Subject (email/push)

Body (use {{name}} placeholders)

Active

Key

Name

Channel

Lang

v

Status

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Render preview

Template key

Channel

Language

Variables JSON (e.g. {"name":"Alice"})

Subscription Plans

Membership plans + active subscriptions + billing events

Add plan

Name

Description

Price (cents)

Period

Trial days

Name

Period

Price

Trial

Status

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Start subscription

Plan ID

Customer ID

Auto-renew

Customer

Plan

Status

Next billing

Auto-renew

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Customer

Plan

Status

Next billing

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Loyalty Referral Programs

Refer-a-friend with code minting + redemption tracking

Add program

Name

Referrer reward kind

Referrer value

Referee reward kind

Referee value

Code pattern

Min referee spend (cents)

Name

Referrer

Referee

Min spend

Status

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Mint code

Program ID

Referrer customer ID

Lookup by referrer

Code

Program

Redeemed

Created

Enter ID…

Program ID

Code

Referrer

Referee

Spend

Referrer paid

Referee paid

Redeemed

Enter program…

Speed of service

How long orders take today, screen by screen, from the moment a ticket lands to the moment it is bumped.

By kitchen screen

The target is each screen’s red time. Change it in Kitchen › Cook times — the kitchen screens and this page use the same number.

Screen

Tickets done

Average

Target (red)

Over target

Open now

Open and late

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Earlier days, stores side by side and every late ticket are in NexusHub.Open in NexusHub → Speed of service

GDPR / Privacy Requests

Export / erasure / rectification with 30-day SLA

Customer

Kind

Status

Requested

Due by

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POS i18n Strings

Languages + per-language string bundle

Add / update language

Language code

Display name

RTL

Code

Name

RTL

Default

Active

Loading…

Language

Add / update string

Key

Value

Context

Key

Value

Context

Updated

Choose language…

Language to check

Receipt Templates

Per-channel layouts for ESC/POS printers + email/SMS receipts

Add / update template

Name

Channel

Paper width (mm)

Header text

Footer text

QR kind (if QR shown)

Name

Channel

Width

Default

Active

v

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Customer Preferences

Allergies, dietary, opt-ins, audit trail

Customer ID

Compliance lookup — customers allergic to:

Equipment Maintenance

Asset register + scheduled tasks + service history

Within days

Asset

Store

Task

Next due

Days left

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Add asset

Store

Asset name

Kind

Make

Model

Serial #

Asset

Kind

Store

Make/Model

Serial

Status

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Add schedule

Asset ID

Task kind

Interval (days)

Next due

Instructions

Asset

Task

Interval

Last done

Next due

Loading…

Staff Training

Modules + per-employee assignments + completion

Module

Employee

Due

Status

Attempts

Loading…

Add module

Name

Description

Kind

Duration min

Pass score %

Content URL

Name

Kind

Duration

Pass score

Active

Loading…

Employee ID

Module

Status

Due

Started

Score

Attempts

Enter employee ID…

Module ID

Due date

Employee IDs (one per line)

Shift Handover

Till shifts are opened and closed on the till (Manager Service Menu → Shift Open / Close) where the cash is counted. Here you see them, close one that was left open, and sign off the ones that didn’t balance.

Till

Opened

By

Float

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Till

Opened

Closed

Over / short

Signed off

Loading…

Days back

Opened

Closed

Till

Float

Counted

Over / short

Loading…

Catering & Events

Event lifecycle from enquiry to paid

Within days

Date

Event

Customer

Guests

Quote

Paid

Status

Loading…

Date

Event

Customer

Guests

Status

Loading…

Store

Event name

Customer name

Email

Phone

Kind

Date

Guests

Venue address

Special requests

Quote (cents)

Deposit (cents)

Curbside Pickup

Geofence-aware "I'm here" arrivals + runner dispatch

Arrived

Customer

Vehicle

Stall

Geofence

Status

Loading…

Add geofence

Store

Fence name

Lat

Lng

Radius (m)

Stalls

Name

Store

Lat/Lng

Radius

Stalls

Status

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Corporate Accounts

B2B / wholesale accounts + monthly invoices

Add account

Account name

Tax ID

Email

Phone

Credit limit (cents)

Terms days

Discount %

Tax-exempt

Name

Email

Credit limit

Outstanding

Discount

Status

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Generate invoice

Account ID

Invoice #

Period start

Period end

Invoice #

Account

Period

Total

Paid

Status

Loading…

Invoice

Account

Due

Total

Paid

Outstanding

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Station load

How busy each kitchen screen is right now, and screens of the same kind sharing the work.

Right now

Open tickets on each screen against how many it can take. Share the load: when two or more screens of the same kind share, the kitchen sends the next ticket to the one with the fewest open tickets.

Screen

Kind

Open tickets

How busy

Past red

Oldest

Can take

Share the load

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Gift Card Lifecycle

Issue, redeem, reload, freeze, expire

Issue new card

Card code

Initial balance ($)

Expires (UTC)

Recipient name

Recipient email

Code

Balance

Initial

Status

Expires

Recipient

Actions

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Lookup & movement

Card code

Reservation Booking

Table reservations, deposits, no-show policy

Store

Date

Status

When

Party

Size

Table

Deposit

Status

Phone

Actions

Loading…

New reservation

Party name

Phone

Party size

Table

Slot start (UTC)

Duration (min)

Deposit ($)

No-show fee ($)

Vendor Invoices

AP bills, three-way match, aging

Vendor

Status

Number

Vendor

Date

Due

Total

Paid

Outstanding

Status

3-way

Loading…

Aging summary

—

New invoice

Vendor ID

Invoice #

Invoice date

Due date

PO #

GRN #

Promotions

A price deal between two dates — say, half-price Chicken Royale this week. The tills, kiosks, online menu and boards show it on those dates, and the sale is charged it.

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Stock counts

Count what is on the shelf, see what differs from what the system expected, and sign it off — signing off changes the store’s stock.

Show

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Payroll Runs

Each pay period: gross, tax, super and net per employee, then posted to the ledger

Status

Period

Pay date

Kind

Status

Employees

Gross

Tax

Net

Actions

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New payroll run

Period start

Period end

Pay date

Kind

GST

How prices show GST, and which items are GST-free — exactly what the tills, kiosks and tax invoices use.

How prices show

Australian menus show prices with GST included. Change this only if your prices are set before GST.

Prices include GST — the till shows “GST (incl.)” GST is added at the till

GST-free items

Tick an item to make it GST-free (for example bottled water). Every size of it follows. The tills, kiosks and tax invoices use it the next time they load the menu.

Find an item Show only GST-free items

Item

Category

Price

GST

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Food safety temperatures

Fridge, freezer and hot-hold readings at the store, the safe range for each kind, and how often readings were in range.

Readings

Thresholds

Compliance

Store

Which unit

Breaches only

Recorded

Asset

Kind

Temp °C

In range

Severity

Resolved

Loading…

Log a reading

Store

Which unit

Kind

Temp °C

Food Safety Certs

Employee certifications, expiry tracking, renewal

Employee

Kind

Status

Employee

Kind

Issuer

Issued

Expires

Status

Actions

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Register cert

Employee ID

Kind

Cert #

Issuer

Issued

Expires

Doc URL

Expiring soon

Within (days)

Cash Drops

Cash moved from a drawer to the safe during the day, and drawers opened with no sale.

Drops

Drawer opened, no sale

Record a drop

Drawer Amount ($) When Envelope number Dropped by Witness

When

Drawer

Amount

When in the day

Envelope

By

Witness

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Petty Cash

This store’s petty cash tins: what is in each, what was paid out and why.

Pay out or top up

Tin What Amount ($) For

Tin

Used for

In the tin

Kept by

Status

Last counted

Loading…

Add a tin

Name Starting amount ($) Used for

Bank Deposits

Count the deposit, hand it to the courier, then match it to what the bank counted.

New deposit

Date Deposit slip number Bank account

Deposit total

$0.00

Show

Date

Slip

Account

Amount

Where it is

Courier

Bank counted

Difference

Next step

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Notification Campaigns

Email and SMS campaigns — scheduled sends, opens and clicks

Status

Channel

Name

Channel

Status

Schedule

Planned

Sent

Open %

Click %

Actions

Loading…

New campaign

Name

Channel

Segment ID

Schedule (UTC)

Subject template

Body template

Customer Segments

Customer groups — fixed lists or rules that pick members automatically

Name

Kind

Members

Last recomputed

Status

Actions

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New segment

Name

Kind

Description

Rule JSON (e.g. {"min_orders":3,"max_days_since_last":60,"min_lifetime_cents":5000})

Feedback Tickets

Customer complaints and requests, each with a response deadline, an escalation path and a satisfaction score

Status

Severity

Assigned to

When

Subject

Severity

Status

Assigned

SLA

CSAT

Actions

Loading…

New ticket

Subject

Severity

Channel

Customer ID

Contact email

SLA due (UTC)

Body

Social Mentions

Mentions and reviews from social media, how they read, and the replies waiting for approval

Source

Status

Sentiment

Posted

Source

Handle

Stars

Sentiment

Body

Status

Actions

Loading…

Asset Tags

Tagged equipment, where each was last scanned, and what is missing

Store

Asset kind

Status

Tag #

Asset

Kind

Store

Location

Last seen

Status

Loading…

Register tag

Tag serial

Asset kind

Asset name

Store

Record scan

Tag serial

Scan kind

Store

Location

Occupancy Costs

Rent, utilities and insurance — what recurs, and when each is due

Store

Kind

Vendor

Period

Amount

Effective

Loading…

New cost

Store

Kind

Period

Amount ($)

Effective from

Vendor name

Generate scheduled payments

Month (YYYY-MM)

Store (optional)

Insurance Claims

Claims from lodged to approved to paid, with the amounts and a summary

Status

Incident

Kind

Insurer

External #

Claimed

Approved

Paid

Status

Actions

Loading…

File claim

Kind

Insurer

Incident date

Claimed ($)

Description

Franchisee Royalty Runs

Each period's royalty, marketing and tech fees worked out, invoiced and paid

Franchisee

Status

Period

Franchisee

Gross sales

Royalty

Marketing

Tech

Total due

Outstanding

Status

Actions

Loading…

New royalty run

Franchisee ID

Store ID (optional)

Period start

Period end

Gross sales ($)

Royalty %

Marketing %

Tech fee ($)

Energy

Meter readings, usage between readings, and anything out of the ordinary

Meters

Readings

Anomalies

Usage summary

Store

Kind

Serial

Unit

Tariff (¢/unit)

Provider

Status

Loading…

Register meter

Store

Kind

Serial

Unit

Tariff (¢/unit)

Price Lists

Supplier price lists with the dates each price applies, and the price in force on any day

Vendor

Status

Vendor

List name

Effective

Currency

Status

Source

Loading…

Effective price lookup

Vendor

SKU

As of (optional)

New price list

Vendor

List name

Effective from

Vendor Contracts

Supplier contracts and their renewal dates — the ones expiring soon are flagged

Vendor

Status

Vendor

Number

Kind

End date

Value

Auto-renew

Status

Actions

Loading…

New contract

Vendor

Contract #

Kind

Start

End

Value ($)

Auto-renew

RFQs

Ask suppliers to quote, score what comes back, and award the work

Title

Category

Due

Expected $

Status

Awarded to

Actions

Loading…

New RFQ

Title

Category

Due date

Expected ($)

Scope

Approvals

Requests waiting for a manager’s yes. When a till asks, it waits on this page for your answer.

Waiting for you

Decided

How it works

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Alerts on my phone

Get a buzz on your phone — or an email — when something needs you. Tap it and Command Center opens on that screen, for that store.

Command Center on this phone

Checking…

Alerts on this phone

Checking…

What to tell me about

Loading…

Tell me when a till closes short by more than $

Tell me when at leastitems go sold out at one store within an hour

Which stores

All my stores Only the stores I tick

Quiet hours

Keep quiet at night (each store’s own time)

Fromto

Still tell me about urgent things: a till waiting for my yes, a till that stops answering

Anything else waits until quiet hours end — and is not sent at all if it was sorted out in the meantime.

How to reach me

On my phones and computers where I turned alerts on By email as well

My phones and computers

Loading…

What was sent to me

Loading…

Change Requests

Menu, price, policy and staff changes tracked from request to done

Kind

Status

Title

Kind

Priority

Status

Requester

Effective

Actions

Loading…

New change request

Title

Kind

Priority

Requester

Description

Tasks

Tasks for the team — what is overdue, and the conversation on each

Status

Priority

Title

Kind

Assigned

Due

Priority

Status

Actions

Loading…

New task

Title

Kind

Who does it

Due

Priority

Description

Checklist Templates

Reusable opening/closing/audit/maintenance checklists

Name

Kind

Frequency

Est min

Status

Loading…

New template

Name

Kind

Frequency

Est min

Items JSON (e.g. [{"text":"Wipe counter","required":true}, ...])

Printer Status

Which printers are answering, with alerts and a log of what happened

Store

Printer

Store

Online

Paper

Cover

Cutter

Pending

Failed

Last seen

Loading…

Scanner Devices

The barcode, RFID and NFC scanners in the store, and what each has scanned

Store

Kind

Store

Terminal

Kind

Interface

Vendor

Model

Serial

Status

Last seen

Loading…

Register device

Store

Kind

Interface

Serial

Vendor

Model

Network Probes

Regular checks on each store's connection, with uptime and the ones failing now

Store

Label

Address

Kind

Interval

Status

Loading…

New probe

Store

Label

Target

Kind

Print Queue

What is waiting to print at each printer, with retries and a summary

Printer

Status

Printer

Kind

Format

Priority

Status

Attempts

Last error

Queued

Actions

Loading…

Device Firmware

Which version every device runs, and the over-the-air updates moving them forward

Kind

Status

Device

Kind

Vendor

Model

Current

Target

Status

Actions

Loading…

Packaging Compliance

Packaging on hand, and how much single-use plastic is going out

Kind

Material

Name

Kind

Material

Recyclable

Compostable

SUP

Weight g

Cost

Status

Loading…

Register packaging item

Name

Kind

Material

Weight g/unit

Cost ($)

Recyclable

Compostable

Has SUP

Accessibility Audits

Accessibility audits per store, the score, and what is being fixed

Store

Status

Date

Store

Framework

Auditor

Pass

Fail

Score

Status

Actions

Loading…

Start audit

Store

Date

Framework

Auditor

Privacy Consent

Who has agreed to marketing, under which terms, with the record of every change

Customer consents

Customer ID

Grant / revoke

Customer ID

Consent kind

Terms version

Mobile Sessions

Who is signed in to the app now, and how much it is used each day

Customer

Platform

Started

Customer

Device

Platform

Version

Duration

Screens

Actions

Source

Loading…

Push Notification Tokens

Devices registered for push notifications, what was sent and what was opened

Customer

Status

Customer

Device

Platform

Provider

Topics

Status

Last used

Loading…

Feature Flags

Switch features on or off per tenant, with overrides for a store or a device

Key

Description

Kind

Default

Rollout %

Status

Loading…

New flag

Key

Kind

Default

Rollout %

Description

Resolve flag

Flag key

Customer ID

Store ID

App Crashes

App crashes grouped by cause, and which are on the rise

Status

Platform

Signature

Platform

App version

Exception

Occurrences

Users

Last seen

Status

Actions

Loading…

Delivery Drivers

The drivers, whether each is on or off, and when they are available

Store

Status

Name

Vehicle

Phone

Status

Rating

Last seen

Actions

Loading…

Register driver

Name

Phone

Vehicle

Home store

Delivery Routes

Delivery routes with several stops — which driver, in what order

Store

Status

Planned

Store

Driver

Status

Distance

Duration

Stops

Done

Actions

Loading…

New route

Store

Planned (UTC)

Distance km

Duration min

Delivery Assignments

One driver per order — who has it, and what happened when

Driver

Status

Order

Customer

Address

Distance

Total $

Tip

Driver

Status

Actions

Loading…

New assignment

Store

Order ref

Customer

Distance km

Address

Base fee ($)

Surcharge ($)

Delivery Zones

Delivery zones drawn on the map, the surcharge for each, and which zone an address falls in

Store

Kind

Zone

Store

Kind

Center

Radius

Surcharge

Min order

Priority

Loading…

Resolve location

Store

Lat

Lng

New zone

Store

Zone name

Kind

Radius m

Center lat

Center lng

Surcharge ($)

Min order ($)

Surveys / NPS

Surveys and NPS — the questions, how many answered, and the score

Name

Kind

Trigger

Responses

Avg score

Status

Actions

Loading…

New survey

Name

Kind

Trigger

Questions JSON

Customer Notes

Notes pinned to a customer — allergies, VIP, anything from earlier visits

Customer lookup

Customer ID

New note

Customer ID

Kind

Severity

Pinned

Title

Body

Review Incentives

Review reward programmes, the claims customers make, and their approval

Program

Trigger

Platform

Reward

Min score

Budget used

Status

Loading…

New program

Name

Trigger

Platform

Min score

Reward kind

Reward $

Max per customer

KPI Targets

Goals for a store, and how each one is doing. Nothing fills the actual numbers in automatically yet — record each actual here when you have it.

Goal

Store

How often

Target

Last actual (recorded)

How it’s doing

Recorded

New target

What is measured

Store

Period

Starts

Target

Worry below / above

Badly behind at

Better when it is

Store benchmarks

Your stores side by side on real till sales (ex GST, paid orders only). A store with no sales in the period is listed but not ranked.

Days

Loading…

Executive Dashboards

Configurable widget grids per audience

Name

Audience

Layout

Widgets

Views

Status

New dashboard

Name

Audience

Layout

Refresh (s)

Scheduled Reports

Report-builder reports run and delivered on a schedule

What ran and when now lives in NexusHub. Set up a new schedule here.Open in NexusHub → Report schedules

Name

Kind

Cron

Format

Delivery

Next Run

Last Status

Status

New schedule

Name

Kind

Cron

Format

Delivery

Target (emails / URI)

Data Exports

Ad-hoc & GDPR data export jobs

The export history lives in NexusHub. Ask for a new export here.Open in NexusHub → Data exports

Kind

Format

Range

Rows

Size

Downloads

Status

Requested

Queue export

Kind

Format

Date from

Date to

Loss Prevention Rules

Definitions used by the suspicious-tx engine

Rule

Kind

Severity

Threshold

Window

Triggers

Subst.

FP

Status

New rule

Name

Kind

Severity

Threshold

Unit

Window (min)

Description

Bank Accounts

Treasury account registry with running balances

Label

Kind

Bank

Last 4

Currency

Opening

Current

Last Reconciled

Status

Actions

Register account

Label

Kind

Bank

Last 4

BSB / Routing

Currency

GL code

Opening ($)

Bank Reconciliations

Period reconciliation packages

Period

Account

Statement

Book

Difference

M / U / D / I

Status

Actions

Start reconciliation

Account ID

Period start

Period end

Statement balance ($)

Book balance ($)

Chart of Accounts

GL account master with YTD running balance

Code

Name

Kind

Subkind

Postable

Normal

YTD

Status

New account

Code

Name

Kind

Subkind

Normal balance

Postable

Journal Entries

Debits = Credits enforcement before posting

Date

Number

Description

Source

Debit

Credit

Lines

Status

Actions

New draft entry

Number

Date

Source

Description

Customer Credit

Per-customer credit terms and outstanding balance — available credit

Customer

Limit

Outstanding

Available

Terms

Cycle

Hold

Last Reviewed

Actions

Set credit terms

Customer ID

Limit ($)

Terms (days)

Discount %

Disc. days

Cycle

Billing email

Tax exempt

AR Invoices

Invoices customers owe us, with totals and balances

Number

Customer

Invoice Date

Due

Total

Paid

Balance

Status

Actions

New invoice

Customer ID

Number

Invoice date

Due date

Description

AR Payments

Cash receipts + FIFO auto-allocation

Number

Customer

Date

Amount

Allocated

Unallocated

Method

Status

Actions

Record payment

Customer ID

Number

Date

Amount ($)

Method

External ref

Collections

Overdue case management

Customer

Trigger

Outstanding

Stage

Actions

Last

Next Due

Assigned

Status

Ops

Open case

Customer ID

Trigger

Outstanding ($)

Oldest due

Assigned to

Next action due

Fixed Assets

Capitalised asset registry — book value

Code

Name

Class

Store

Cost

Accum.

Book Value

Method

Status

Actions

Register asset

Code

Name

Class

Acquired

In service

Cost ($)

Salvage ($)

Useful life (months)

Method

Store ID

Depreciation Schedules

Per-asset monthly depreciation

Period

Asset

Opening

Depreciation

Accumulated

Closing

Status

Actions

Generate / Post

Asset ID (generate full schedule)

Period end (post all projected ≤ date)

Asset Maintenance

Service log + next-due tracking

Asset

Kind

Scheduled

Performed

Cost

Downtime

Next Due

Status

Actions

Schedule maintenance

Asset ID

Kind

Scheduled

Description

Asset Disposals

Assets sold or written off, and the gain or loss on each

Asset

Date

Method

Proceeds

Book Value

Gain/Loss

Status

Actions

Propose disposal

Asset ID

Date

Method

Proceeds ($)

Buyer / recipient

Capex Projects

Capital projects and what budget is left after commitments and spend

Code

Name

Kind

Budget

Committed

Spent

Remaining

Priority

Status

Actions

New project

Code

Name

Kind

Budget ($)

Planned start

Planned end

Priority

Manager

Currencies

ISO 4217 currency registry

ISO

Numeric

Name

Symbol

Decimals

Base

Active

Countries

Actions

Register currency

ISO code

Numeric

Name

Symbol

Decimals

Base?

FX Rates

Effective-dated bid/ask/STORED-mid per pair

Date

Pair

Bid

Ask

Mid

Spread

Source

Record rate

From

To

Date

Bid

Ask

Source

Currency Conversion

Real-time conversion using nearest-prior-date rate

Convert

From

To

Source amount (minor)

As-of date

Side

Purpose

Recent history

When

Pair

Source amt

Target amt

Rate

Purpose

Inventory Adjustments

Cycle counts / shrinkage — variance and value impact

Counted

Store

SKU

Kind

Expected

Actual

Delta

Value Impact

Status

Actions

New adjustment

Store ID

SKU

Kind

Expected qty

Actual qty

Unit cost ($)

Reason

AP Payments

Outbound vendor payments

Number

Vendor

Date

Amount

Allocated

Unallocated

Method

Status

Actions

New payment

Vendor ID

Number

Date

Amount ($)

Method

Bank account ID

AP Payment Runs

Batch payment files — auto-fill from approved invoices

Run #

Run Date

Pay Date

Method

Format

Lines

Total

Status

Actions

New run

Run number

Run date

Payment date

Bank account ID

Method

File format

Service Tickets

Customer service & repair tickets with SLA tracking

#

Customer

Kind

Priority

Title

Tech

SLA

Status

Actions

New ticket

Number

Customer

Kind

Priority

Title

Description

Field Service Visits

Per-ticket visits

Ticket

Visit #

Tech

Scheduled

Arrived

Departed

Duration

Outcome

Actions

Schedule visit

Ticket ID

Technician ID

Scheduled start

Kind

Service Parts

Parts consumed

Used

Ticket

SKU

Qty

Cost

Price

Margin

Cover

Log part used

Ticket ID

SKU

Qty

Unit cost ($)

Unit price ($)

Cover

Service Contracts

Extended-warranty / SLA contracts

#

Customer

Tier

Period

Value

Visits used

Parts used

Status

Actions

Register contract

Number

Customer

Tier

Start

End

Value ($)

Response SLA (hr)

SLA Breaches

Every service-level breach as it happened, and who acknowledged it

Detected

Ticket

Kind

Severity

Target

Minutes Late

Penalty

Status

Actions

Email Templates

Reusable templates with merge tags

Name

Channel

Subject

Lang

Category

Version

Status

Actions

New template

Name

Channel

Language

Category

Subject

Body HTML

Drip Sequences

Multi-step automated journeys

Name

Trigger

Steps

Active

Completed

Conv

Conv %

Status

Actions

New sequence

Name

Trigger

Description

Customer Journeys

Active enrolments + drip engine due-list

Sequence

Customer

Started

Steps Done

Next Action

Status

Conversion

Actions

Enrol customer

Sequence ID

Customer ID

Subscription Plans

Meal-kit / coffee / drink subscription catalogue

Code

Name

Kind

Cycle

Price

Active

Paused

Revenue

Status

Actions

New plan

Code

Name

Kind

Cycle

Items / delivery

Price ($)

1st-delivery discount ($)

Customer Subscriptions

Per-customer subscription instances

Customer

Plan

Started

Cycles

Paid

LTV

Next Delivery

Status

Actions

Enrol customer

Customer ID

Plan ID

First delivery (optional)

Subscription Deliveries

Per-cycle delivery log

Date

Sub

Cycle

Total

Fulfilment

Tracking

Status

Rating

Actions

Subscription Pauses

Pause / resume history

Subscription

Kind

Paused

Resume On

Resumed

Reason

Subscription Billing Runs

Charge attempts with retry workflow

Billed

Subscription

Cycle

Amount

Attempt

Status

Next Retry

Error

Actions

Events

Concerts, ticketed dinners and private parties, and how many checked in

Code

Name

Kind

Start

Cap

Sold

Fill%

Check-in%

Status

Actions

Ticket Types

Pricing tiers

Filter by event

Code

Name

Price

Fee

Avail

Sold

Remain

Status

Actions

Tickets

Tickets sold for an event, each with its own QR code

Event

Email

Status

Number

Event

Buyer

Total

Channel

Status

Used At

Actions

Attendees

Who is coming to an event — RSVP, dietary needs, accessibility, age checks and table

Event

RSVP

Name

Email

RSVP

Dietary

Access

Age✓

VIP

Table

Actions

Event Check-ins

Every scan at the door, and how each one turned out

Event

Outcome

When

Event

Ticket

Gate

Kind

Outcome

By

Reservations

A booking from made to confirmed to seated to done, with every change on record

Store

Date

Status

Code

Guest

Phone

Party

Time

Table

Source

Status

Actions

Waitlist

Walk-ins waiting for a table, and how the quoted wait compared with the real one

Store

Guest

Phone

Party

Quoted

Actual

Variance

Notify

Status

Actions

Table Holds

Short holds on tables for people booking online — they let go on their own if the booking is not made

Store

Hold ID

Table

Time

Duration

Session

Expires

Status

Actions

Reservation Deposits

Booking deposits — held, then applied to the bill, refunded or forfeited

Status

Kind

Reservation

Kind

Amount

Refund

Net

Method

Charged

Status

Actions

Recipes

Recipes and their versions, with the food cost each is meant to hit and what it actually costs

Category

Status

Code

Name

Category

Yield

Serves

Time

Cur v

Pub v

Target%

Actual%

Status

Actions

Recipe Versions

A recipe version from draft to review to approved to published

Recipe

State

Recipe

v

Ingred Cost

Pkg

Labour

Total

State

Approved By

Actions

Recipe Ingredients

What goes into a recipe version, and how much of each

Version

#

Ingredient

Qty

Unit

Unit Cost

Line Cost

Yield%

Prep

Flags

Actions

Nutrition Panel

Nutrition per serving for each recipe version, with the lab certificate behind it

Version

Allergen Declarations

The allergens a recipe version carries

Version

Kind

Presence

Source

Cert Ref

Notes

Declared

Actions

R&D Pipeline

Recipe versions waiting for review, how many at each stage, and what changed from the last one

Recipe

v

Cost

Created By

In Queue

Actions

Product Returns

A customer return from received to inspected to approved to refunded

Store

Status

Code

Customer

Kind

Lines

Subtotal

Total

Status

Refunded

Actions

Return Lines

What came back in a return, and how much of each

Return

#

Item

SKU

Qty

Unit

Line Refund

Condition

Disposition

Serial/Lot

Actions

Vendor RMAs

Goods going back to a supplier — requested, approved, shipped, received, credit issued

Vendor

Status

Code

Vendor

Vendor Ref

Reason

Lines

Expected

Actual

Variance

Tracking

Status

Actions

Warranty Claims

Warranty claims from customers, with the option to send one on to the vendor

Status

Serial #

Code

Customer

Item

Serial

Purchased

In Warr

Resolution

Amount

Vendor RMA

Status

Actions

Return Inspections

What was decided about each returned item, and what was recovered

Disposition

When

By

Return

Line

Claim

Condition

Disposition

Value

Notes

Cycle Count Sessions

A stock count from started to completed to posted

Store

Status

Code

Store

Kind

Started

Exp

Cnt

Var

Prog%

Acc%

Var $

Status

Actions

Cycle Count Lines

Per-item count

Count

Item

SKU

Expected

Counted

Variance

Var $

Status

By

Actions

Stocktake Sessions

A full periodic count of the store — planned, counted, reviewed, approved, posted

Store

Status

Code

Store

Kind

Period

Exp

Cnt

Var

Shrink $

Gain $

Net $

Status

Actions

Recount Requests

Items flagged for a recount — the first, second and third counts and the number that stands

Outcome

Source

Item

Source

Expected

1st

2nd

3rd

Final

Outcome

Reason

Actions

Employee Onboarding

A new starter's onboarding from started to done; the steps come from the role's template

Status

Role

Employee

Hire

Role

Steps

Done

Prog%

Days

Status

Actions

Onboarding Step Templates

The steps a role's onboarding needs — set up once, used for every new starter in that role

Role

Kind

Status

Role

Step

Name

Kind

Sort

Due

Req

Doc

Sig

Status

Actions

Employee Documents

Employee documents from received to verified

Employee

Kind

Status

Employee

Kind

Label

Issued

Expires

Days

Verified By

Status

Actions

Production Orders

A production order from draft to approved to scheduled to in progress to completed

Status

Commissary

Code

Comm

Product

Target

Made

Short

Compl%

Pri

Due

Status

Actions

Production Runs

A run is planned, started, completed and then passes QC — its output and what it consumed open from the row

Order

Status

QC

Code

Order

Lot

Started

Min

Yield%

QC

Status

Actions

Run Outputs

What a production run made — lots and expiry dates, traceable end to end

Run

Label

Qty

Unit

Unit Cost

Total

Lot

Expires

Pack

Actions

Run Consumption

What a production run used, traceable back to the lot it came from

Run

Item

Label

Planned

Actual

Var

Unit

Cost

Total

Lot

Actions

Production Distribution

Finished goods sent out to stores — planned, picked, shipped, delivered

From

To

Status

From

To

Qty

Unit

Shipped

Delivered

Received

Var

Tracking

Status

Actions

Expense Categories

GL account + tax treatment + receipt threshold + FBT flag per category

Kind

Status

Code

Name

Kind

GL

Tax

GST%

Receipt $

FBT

Status

Actions

Expense Reports

An expense report from draft to submitted to reviewed to approved to paid

Status

Employee

Code

Employee

Period

Lines

Total

Approved

Reimb

Pending

Status

Actions

Expense Lines

The lines of an expense report, with the approver's adjustments

Report

#

Date

Vendor

Description

Amount

GST

Gross

AUD

State

Actions

Expense Approvals

Who approved what and when, and how long approvals take

Report

Action

When

Report

Step

Role

By

Action

Comment

Amount

Reimbursements

Pay approved expense reports; each moves to paid, or part-paid, as it goes

Method

Status

Report

Employee

Amount

Method

Ref

Paid At

JE

Status

Actions

Tax Lodgements

BAS, IAS, FBT, payroll tax and fuel tax credit lodgements

Code

Kind

Period

Due

Payable

Paid

Balance

Status

Actions

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Lodgement Lines

The lines of a tax lodgement, label by label (G1–G19, 1A/1B, W1–W4, T7–T9), with any hand edits on record

Lodgement

Code

Label

Kind

Amount

Rate%

Count

Source Acct

Override

Sort

Actions

Enter lodgement ID…

Tax Obligations

GST, PAYG, FBT, super and payroll tax coming due, and the days left on each

Code

Kind

Period

Due

Days

Amount

Outstanding

Status

Pri

Actions

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Tax Payments

Tax payments against an obligation or a lodgement — BPAY, EFT or credit, in any currency, reversible

Code

Method

Amount

AUD

Date

Bank Ref

Receipt

Status

Recon

Actions

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Peer / 360 Feedback

Performance reviews — eight kinds, anonymous unless chosen otherwise

When

Review

Employee

Kind

From

Anon

Rating

WWA

Status

Hours

Shared

Actions

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Create your tenant

Companies & stores

Stores & devices

Menu

Categories

Items

Register layout

Order Modes

Tables & floor plan

Floor plan

Elements

Kitchen

Payment Terminals

Ways to pay

Discounts

STM / EFTPOS Hardware

Staff

Till keys

The till, as

Roster

Loyalty

Members

Online orders

From the tables

From delivery partners

Table orders

Table ordering menu

Service Health

Store Console

Device fleet

Configuration

Value meals

Meals & bundles

Menu Translations

Public Holidays

Receipts

Receipt printers

Printers by till

Device profiles

Cash drawers on their own

Menuboards

Screens reporting in

Regions & groups

Groups

Aloha Outbound Queue

NCR Aloha

Edge Events

Scheduled Reports

Daypart Menus

Price Levels

Price Bands

Stock

Recent changes at this store

Exception Alerts

Scheduled tasks

Tasks

History

Bulk Terminal Update

Queue Update

Terminal Status

Bar Tab Pre-Authorization

New Pre-Auth Hold

Lookup Tab Pre-Auths

Bump bars

Online orders into the kitchen

Inject Order to KDS

Set ETD

KDS Queue

KDS Display Template

Box grid (Box View template)

Ticket colours

Status bar

Custom buttons

Queue Detection

Add / Update SLA Goal

Vision Weather & Approval

Add Weather Rule

Aura Zones & BPM

Add BPM Rule